Thank you for shopping with HealthPeople! We are committed to delivering your order quickly, safely, and efficiently. Please read our Shipping Policy to understand how we handle deliveries.
1. Shipping Locations
We currently ship our products across India. For international shipping requests, please contact our support team at [your-email@example.com].
2. Order Processing Time
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Once your order is processed and shipped, you will receive a confirmation email or SMS with tracking details.
3. Delivery Time
- Metro Cities: 3–5 business days
- Other Areas: 5–7 business days
- Delivery times may vary depending on your location and courier availability.
4. Shipping Charges
- Free shipping on all prepaid orders above ₹499.
- For orders below ₹499, a standard shipping charge of ₹49 applies.
- Cash on Delivery (COD), if available, may include an additional fee.
5. Order Tracking
You can track your order using the tracking link sent to your email/SMS after dispatch. For any issues with tracking, contact our support team.
6. Delays
Delivery may be delayed due to unforeseen circumstances such as:
- Natural disasters
- Public holidays
- Courier delays
- Lockdowns or government restrictions
We will do our best to notify you in case of any such delay.
7. Packaging
All products are packed securely to avoid damage during transit. If your product arrives damaged, please refer to our Return & Refund Policy.
8. Incorrect Address
Please ensure the shipping address and contact details are accurate. HealthPeople will not be responsible for delays or losses due to incorrect information provided at checkout.
9. Contact Us
If you have questions about your order or shipping status, feel free to reach out to us:
📧 Email: [your-email@example.com]
📞 Phone: [your-phone-number]